klia2, the acronym for Kuala Lumpur International Airport 2, is the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA).

The terminal was built to replace the former Low-Cost Carrier Terminal, also known as LCCT, to cater to the massive growth of low-cost air travel in the South East Asia region, primarily driven by AirAsia.

klia2 is the biggest purpose-built terminal dedicated to low-cost carriers, and it can serve up to 45 million passengers a year. The entire building has a built-up area of 257,845 square meters with the following facilities:

  • 68 departure gates
  • 10 remote stands
  • 80 aerobridges
  • Retail space covering 35,000 square meters to house a total of 220 retail outlets

The following major airlines operate at klia2:

  • AirAsia
  • AirAsia X
  • Cebu Pacific Airways
  • Jetstar Asia Airways
  • Mega Maldives Airlines
  • Tiger Airways

klia2 stands out as an air terminal because of its large retail space that also serves as a shopping mall for air travelers as well as the locals residing in the area.

Attraction Type

Airport

History

klia2 started operating on 2 May 2014 to replace Low-Cost Carrier Terminal (LCCT), which ceased its operations on 9 May 2014.

Key Attractions

Most travelers try to leave an airport as soon as possible because there are not many things you can do at a transportation hub.

However, if you need something to do to kill some time while waiting for your next flight, klia2 has a list of activities that might interest you.

gateway@klia2

One of the Many Concierges at gateway@klia2
One of the Many Concierges at gateway@klia2

gateway@klia2 is a complex adjacent to the klia2 terminal building. It houses a massive retail space, an 8-storey car park, an integrated transport hub as well as a capsule transit hotel.

At the retail space, you can find many restaurants as well as shops offering different goods and services. Also, there is a supermarket fully-stocked with groceries and daily necessities. Shops providing services such as currency exchange, baggage wrapping, locker rental, pocket Wi-Fi device rental, SIM cards, and much more are just a few minutes walk away too.

You will not have a problem looking for things to do while waiting for your next flight. You can either get some work done at one of the cafés, shop till you drop, or indulge in the delicious food offered by the restaurants here.

On top of being a retail space, gateway@klia2 is also an integrated transport hub that acts as a link between klia2’s main terminal building and transportation services like KLIA Ekspres, KLIA Transit, coaches, taxis, rented vehicles and private vehicles.

Observation Deck

Two open air observation decks are open to the public at klia2’s Main Terminal Building. From these decks, you can enjoy the view of planes docked at Pier J, K, and L, or take photos with them as your background.

Have an hour to kill, and want to take some pictures of airplanes? The observation decks are where you should be heading to. To access them, turn right or left as you enter the open air area connecting gateway@klia2 and Departure Hall of the main terminal building.

If you are facing the main terminal building, turning left leads you to a view of Pier J, while turning right brings you Pier K and L. Once you turn, walk all the way until the end. You will then be presented with the view of the piers together with planes that are docking there.

View from One of the Observation Deck at klia2's Main Terminal Building
View from One of the Observation Deck at klia2’s Main Terminal Building

Please also note that the observation decks also double as smoking areas. Those who are not comfortable with second-hand smoke might want to stay away.

Telecommunication Shops for SIM Cards and Other Services

For many travelers from other countries, getting a Malaysian SIM card or a portable Wi-Fi device the moment they land in Kuala Lumpur is crucial. At the same time, Malaysians who are traveling abroad may also be looking for overseas roaming solutions.

The following is a list of telecommunication shops at klia2 offering prepaid SIM cards, rental of portable Wi-Fi devices, mobile postpaid plans and roaming services:

Maxis

  • Level 2: Arrival Area (after Baggage Reclaim section)
  • Level 2: Arrival Area (before Immigration)

Celcom

  • Level 2: Arrival Area (after Baggage Reclaim section)
  • Level 2: Arrival Area (before Immigration)

Digi

  • Level 2: Arrival Area (before Immigration)

There are more shops providing telecommunication services at gateway@klia2:

Digi Store Express

  • Level 2: Shop Number 140 at gateway@klia2

Umobile

  • Level 2: Shop Number 141 at gateway@klia2

Flexiroam

  • Level 2: Shop Number 142 at gateway@klia2

Putrajaya Sightseeing Tour

Travelers who are on a long transit at klia2 can consider joining the Putrajaya Sightseeing Tour.

The entire tour takes around 3 hours, and participants will get to admire Putrajaya, the administrative capital of Malaysia, where many beautiful sights and buildings with grand architecture reside.

Here is the list of attractions included in the tour:

  • Seri Wawasan Bridge
  • Putra Bridge
  • Darul Ehsan Palace
  • Putra Mosque
  • Perdana Putra (Prime Minister’s Office)
  • Putra Square
  • Persiaran Perdana
  • Seri Gemilang Bridge
  • Putrajaya International Convention Center
  • Tuanku Mizan Zainal Abidin Mosque
  • Palace of Justice
  • Perbadanan Putrajaya Complex
  • Seri Saujana Bridge
  • China-Malaysia Friendship Garden

There are two tour slots every day, and both of them starts at the KLIA Ekspres and KLIA Transit‘s ticket counter at Level 2 of gateway@klia2.

First Slot

  • Departure Time from klia2 to Putrajaya Sentral via a KLIA Transit Train: 9:42am to 10:22am
  • Departure Time of Tour Bus from Putrajaya Sentral: 11:00am

Second Slot

  • Departure Time from klia2 to Putrajaya Sentral via a KLIA Transit Train: 1:52pm to 2:22pm
  • Departure Time of Tour Bus from Putrajaya Sentral: 3:00pm

Ticket prices for tour participants departing from klia2 are as follow:

  • Adult: RM37.80
  • Child: RM17.40

If you are interested, you can inquire about the tour at the KLIA Ekspres and KLIA Transit ticket counter located at Level 2 of gateway@klia2.

Plaza Premium Lounge

Plaza Premium Lounge at klia2

There are plenty of seating areas all over klia2. There is even an Internet lounge with free Wi-Fi connectivity and power plugs at each boarding pier (Pier J, K, L, and P).

For those who want a more comfortable experience while waiting for your next flight, you can consider spending a few hours at Plaza Premium Lounge.

There are two of these lounges in klia2:

  • Level 2M of gateway@klia2 (before Departure Gate)
  • Beside Gate L8 at Pier L, which is the International Departure area (after Departure Gate)

In a way, these lounges are like hotels, but instead of day rates, they have hourly packages. You can also choose to pay just for the lounge access, which is the option that most travelers prefer.

By taking the lounge access package, you will have a more comfortable place to take a break or to work, a place to host meetings, as well as free food and beverages.

Nearby Hotels

kuaby earns a commission if you book a room after clicking on the links below. These earnings allow us to keep creating free travel guides that are useful, unbiased and comprehensive for travelers like you.

Other than Plaza Premium Lounge, travelers who are waiting for their next flight or a bus ride out of Kuala Lumpur can also take advantage of the hotels around klia2.

You can stay at these hotels for hours or up to days. Putting up at these hotels will let you take the much-needed shower, have a nap or just to rest before the next leg of your journey.

Sama-Sama Express klia2

Sama-Sama Express klia2 is a hotel on the airside, also known as the area after security and immigration counters, of klia2.

This hotel is perfect for travelers who want to get some rest, but do not have a visa to enter Malaysia or do not want to go through the hassle of obtaining one.

Aside from the rooms, guests will also get access to the hotel’s lounge. At the lounge, guests can have buffet meals and enjoy refreshments such as juices, coffee, and tea while recharging themselves.

The price of a 6-hour stay at Sama-Sama Express klia2 starts from RM180.

Check Sama-Sama Express klia2 Prices on:

AgodaBooking.com

Capsule by Container Hotel klia2

Capsule by Container Hotel at klia2

Capsule by Container Hotel klia2 is a hotel at Level 1 of gateway@klia2.

Most beds at this hotel are in capsules built out of shipping containers. Inside these capsules, there is a foldable desk, a mirror, a personal reading light, an electrical power point, amenities bag with a towel, a dental kit, in-room hangers, and two pillows.

You can stay in these capsules by signing up for their 6-hour, 9-hour or 12-hour packages, priced at RM80, RM100 and RM110 respectively for each capsule.

For travelers who do not need a bed to rest, the hotel allows customers to buy ala-carte services like showers and locker rental. A shower in their bathrooms costs RM15 while the renting the locker costs RM20 a day.

The price of a 6-hour stay at Sama-Same Express klia2 starts from RM180.

Check Capsule by Container Hotel klia2 Prices on:

Agoda

Tune Hotel klia2

Tune Hotel klia2
Tune Hotel klia2

Travelers who want to have a full night stay at a hotel can do so at Tune Hotel klia2. The hotel, which has a red and white exterior, is just beside klia2’s building.

Even though the hotel is not inside the building itself, guests can still access it with a 5 to 10 minutes walk after exiting the Arrival Hall at Level 2, through a covered walkway.

Tune Hotel klia2 provides towels, toiletries, television, air conditioner, free Wi-Fi, and a bathroom with hot power shower in all their rooms.

The price of a 6-hour stay at Sama-Same Express klia2 starts from RM180.

Check Tune Hotel klia2 Prices on:

AgodaBooking.com

Gallery

Getting There and Around

Other than serving its purpose as a retail space, gateway@klia2 is also acting as a transportation hub.

You can find ticket counters together with the entrance to platforms for KLIA Ekspres and KLIA Transit trains at Level 2 of the gateway@klia2 building.

Transportation Terminal at gateway@klia2
Transportation Terminal at gateway@klia2

At Level 1, you will find ticket counters and terminals for different modes of transportation. They include:

  • Buses and coaches
  • Metered taxis
  • Coupon taxis
  • Rental cars

All the above make klia2 an airport that is highly accessible despite its long distance from the heart of Kuala Lumpur.

By Train

You can take a train to klia2 by taking either a KLIA Ekspres or a KLIA Transit train from KL Sentral or KLIA.

You can also take the KLIA Transit train to klia2 if you are in the following areas:

  • Bandar Tasik Selatan
  • Putrajaya and Cyberjaya (Putrajaya Sentral)
  • Salak Tinggi
Entrance to Take KLIA Ekspres and KLIA Transit Trains at klia2
Entrance to Take KLIA Ekspres and KLIA Transit Trains at klia2

KLIA Ekspres

KLIA Ekspres is the fastest train service that runs from KL Sentral, the main transportation hub in the city center of Kuala Lumpur, to klia2. The trains depart every 15 minutes during peak hours.

The journey from KL Sentral to klia2, or vice versa, takes around 33 minutes. The train only makes a stop at KLIA before heading to KL Sentral.

A single trip ticket from KL Sentral to klia2 or vice versa costs RM55 for adults and RM25 for children aged between 2 to 12 years old. You can buy the ticket online through their website or at the ticket counters.

Taking the KLIA Ekspres train from KLIA to klia2 or vice versa takes only 3 minutes. Train tickets for trips between KLIA and klia2 can only be purchased at either of the stations.

KLIA Transit

KLIA Transit is a slower version of KLIA Ekspres. It has more stops on its way to KL Sentral, the main transportation hub in Kuala Lumpur. It also departs less frequently (every 20 minutes) during peak hours as compared to KLIA Ekspres.

The journey from klia2 to KL Sentral, or vice versa, by taking a KLIA Transit train takes around 39 minutes. Along the way, the train stops at the following stations:

  • Bandar Tasik Selatan
  • Putrajaya and Cyberjaya (Putrajaya Sentral)
  • Salak Tinggi
  • KLIA

KLIA Transit trains also run between KLIA and klia2. A one-way journey between the two stations takes around 3 minutes.

One-way tickets to go from KL Sentral to klia2 via KLIA Transit costs the same as tickets for KLIA Ekspres. Adults need to pay RM55 for a ticket while the price of a child ticket is at RM25. You can buy tickets for KLIA Transit trains at its stations.

By Bus

Bus Counters at gateway@klia2
Bus Counters at gateway@klia2

Buses also connect different parts of West Malaysia and Kuala Lumpur with klia2.

The following is a list of destinations, attractions, and points of interests connected to klia2 by buses.

In Kuala Lumpur

  • KL Sentral
  • Terminal Bersepadu Selatan (Southern Integrated Terminal)
  • Puduraya Hotel

The journey from the destination above to klia2, or vice versa, takes around 1 hour and 15 minutes, depending on traffic conditions.

Most bus companies recommend passengers to take a bus 4 hours before their international flight’s departure time and 3 hours before their domestic flight’s departure time.

In Selangor

  • KLIA
  • 1 Utama Shopping Center
  • Paradigm Mall
  • AEON Bukit Tinggi Shopping Center

The journey from the destination above to klia2, or vice versa, takes around 1 hour and 15 minutes, depending on traffic conditions.

Most bus companies recommend passengers to take a bus 4 hours before their international flight’s departure time and 3 hours before their domestic flight’s departure time.

In Pahang

  • Genting Highlands

In Perak

  • Amanjaya Bus Terminal in Ipoh
  • Taiping
  • Kuala Kangsar
  • Teluk Intan Bus Terminal
  • Jalan Lumut in Sitiawan
  • Bidor Bus Terminal
  • Medan Gopeng Bus Terminal in Gopeng

In Penang

  • Butterworth

In Negeri Sembilan

  • Nilai KTM Station

In Melaka

  • Melaka City
  • A Famosa
  • Melaka Sentral
  • Mahkota Medical Center

In Johor

  • Larkin Sentral Bus Terminal
  • Muar
  • Batu Pahat
  • Yong Peng
  • Ayer Itam
  • Skudai
  • Tun Aminah Bus Terminal

In Singapore

  • Golden Mile Tower

If you want to take a bus from klia2 to your destination, you can find counters selling bus tickets at Level 1 of gateway@klia2. You can then board your bus at the terminal just behind the ticket counter.

The bus terminal hosts the following bus companies with buses running between klia2, different parts of Kuala Lumpur, and West Malaysia:

Aerobus

Buses operated by Aerobus has a red and yellow exterior.

Aerobus buses connect the following places with klia2:

  • KL Sentral
  • Awana Bus Terminal at Genting Highlands
  • Paradigm Mall
  • AEON Bukit Tinggi Shopping Center

You can buy Aerobus tickets online through their website, BusOnlineTicket.com, or at their ticket counter.

Airport Coach

Buses under Airport Coach have a gray and green exterior.

They connect the following towns in West Malaysia with klia2:

  • Seremban
  • Muar
  • Batu Pahat

You can buy tickets for Airport Coach buses that depart from or arrive at klia2 online via BusOnlineTicket.com, or at their ticket counter.

Airport Liner

Airport Liner buses have a gray and green exterior, and on both sides of the buses, you can spot a prominent, red “Airport Liner” text.

Buses operated by Airport Liner run between klia2 and the following points of interest:

  • KLIA
  • Nilai KTM Station

You can buy tickets for Airport Liner from their ticket counter.

Jetbus

Buses operated by Jetbus have a distinctive orange exterior.

They operate between klia2 and Terminal Bersepadu Selatan (TBS), also known as Southern Integrated Terminal in English. TBS is a transportation hub where travelers can take buses to southern towns and cities in West Malaysia.

You can buy tickets for Jetbus from their ticket counter.

SkyBus

SkyBus at klia2's Bus Terminal
SkyBus at klia2’s Bus Terminal

SkyBus’ buses have a red and white exterior.

On a daily basis, they carry passengers from the following points of interest to klia2:

You can buy SkyBus tickets online through their website or at their ticket counter.

Starmart Express

Buses belonging to Starmart Express has a pink and red exterior with the words “StarMart Express” clearly presented on both sides of their body.

Their network of buses operate between klia2 and the following destinations:

  • Amanjaya Bus Terminal in Ipoh
  • Kuala Kangsar Bus Terminal
  • Kamunting Raya Bus Station in Taiping
  • Penang Sentral / Butterworth Bus Terminal in Penang
  • Melaka Sentral in Melaka
  • Yong Peng Bus Terminal
  • Ayer Hitam Bus Terminal
  • Tun Aminah Bus Terminal in Skudai
  • Larkin Sentral in Johor Bahru
  • Singapore

Passengers can buy tickets for Starmart Express buses at their ticket counters operating at all the destinations listed above.

Star Shuttle

Star Shuttle’s buses have a red and white exterior with a red star prominently displayed on both sides of the bus.

These buses connect klia2 with the following destinations:

  • Puduraya Hotel in Kuala Lumpur
  • Amanjaya Bus Terminal in Ipoh
  • Medan Gopeng Bus Terminal in Gopeng
  • Teluk Intan Bus Terminal
  • Jalan Lumut in Sitiawan
  • Bidor Bus Terminal

You can buy Star Shuttle’s bus tickets online through BusOnlineTicket.com, or at their ticket counter.

Transnasional

Buses under Transnasional have a golden exterior with red “Transnasional” text displayed on both sides of their body.

They run between klia2 and the following points of interest in Melaka:

  • A-Famosa
  • Melaka Sentral
  • Mahkota Medical Center

You can buy tickets for Transnasional buses online via BusOnlineTicket.com, or at their ticket counter.

Yoyo Bus

Yoyo Bus runs a fleet of double-decker buses with an orange, yellow and green exterior. These buses also have a huge “Yoyo! Express” text painted on both sides of their body, towards the rear end of the vehicles.

These buses serve the routes between klia2 and the following destinations:

  • Amanjaya Bus Terminal in Ipoh
  • Tun Aminah Bus Terminal in Skudai
  • Yong Peng Bus Terminal

You can go to Yoyo Bus’ website to purchase its bus tickets. Alternatively, the bus company also has a ticket counter at all the bus terminals listed above, including klia2.

By Ride-hailing Services

Registering an account with GRAB or Uber after clicking on the links below gives you and kuaby RM10 worth of free rides.

GRAB, and Uber are the preferred ride-hailing services in Malaysia. You can use them to travel from the city center or anywhere in the Klang Valley to klia2.

If you have never used either of them before, here are the steps to register an account:

GRAB

  1. Click on this link to register a GRAB account.
  2. Download GRAB to your mobile phone from the Apple App Store or Google Play Store.
  3. Open the app and follow the steps to sign in.
  4. Select your pickup spot.
  5. Search for “KLIA 2” and use it as your drop-off spot.
  6. Click on “Book” and a driver will be on his or her way.

Uber

  1. Click on this link to register an Uber account.
  2. Download Uber to your mobile phone from the Apple App Store or Google Play Store.
  3. Open the app and follow the steps to sign in.
  4. Tap on the ‘Where to?’ field.
  5. Set your pickup location by either searching for it or by moving the pin on the map.
  6. Tap on the ‘Where to?’ field.
  7. Search for ‘KLIA2’.
  8. Tap on ‘KLIA2’ located in Selangor to set it as your destination.
  9. Tap on ‘uberX’, followed by ‘REQUEST UBERX’, and a driver will be on his or her way.

Taking a ride from the city center of Kuala Lumpur to klia2 using either of these services will cost around RM80 to RM95, depending on distance and traffic conditions. These apps will show you the approximate fare and ask for your confirmation before proceeding to book a car for you.

By Taxi

Taking a taxi is another option for travelers who want to travel between klia2 and their destinations.

However, it is a well-publicized fact that taxi drivers in Kuala Lumpur may sometimes quote exorbitant fares for travelers, citing poor traffic conditions, the long distance, rain or other excuses. Insist on paying according to the meter or at least a reasonable fixed fare.

Use a ride-hailing service if you cannot find a taxi driver who is willing to cooperate.

Taking a Taxi To klia2

Taxis in Kuala Lumpur are more than happy to take passengers who intend to go to the airport. All taxi drivers know the direction to klia2, and they will drop passengers off at the Arrival Hall.

A ride from anywhere within Kuala Lumpur to klia2 costs around RM75 to RM120 depending on traffic conditions. This estimate excludes toll charges which may add another RM15 to the total fare. An additional 50% surcharge applies when a trip occurs past midnight.

Taking a Taxi from klia2

Taxi Counters at gateway@klia2
Taxi Counters at gateway@klia2

To take a taxi at klia2, you need to head down to Level 1, where you will find both the ticket counters for metered and coupon taxis, as well as the Taxi Terminal, located beside Exit 5.

Pass your ticket to the usher, and he or she will guide you to the next available taxi.

Things to Note

  • Airlines operating at klia2 open their check-in counters 3 hours before scheduled time of departure, and they will close 1 hour before.
  • You can avoid the queue at check-in counters and save time by using the self-check-in kiosks offered by selected airlines.
Self Check-in Kiosks at klia2
Self Check-in Kiosks at klia2

Opening Hours

24 hours.

Admission Fees

Free

Facilities

  • Free Wi-Fi
  • Mobile charging stations
  • Toilets
  • Showers (in toilets at the ground side / before immigration counters of the terminal)
  • ATMs
  • Lockers
  • Money changers
  • Luggage storage
  • Baby care rooms
  • Prayer rooms
  • Clinic
  • First aid room
  • Disabled-friendly facilities
  • Wheelchairs
  • Baby Strollers
  • Public phone
  • Buggy service at car parks
A Mobile Charging Station at klia2
A Mobile Charging Station at klia2

Parking

There are designated parking lots for both cars and motorcycles.

Cars

Hourly Rates

  • First to the Third Hour: RM4.00 per hour
  • Fourth to the Fifth Hour: RM3.00 per hour
  • Sixth to the Ninth Hour: RM3.00 per hour
  • Tenth Hour and Beyond: RM2.00 per hour

Maximum Per Day: RM46.00

Daily Rates

  • Day 1 to Day 3: RM46.00 per day
  • Day 4 Onwards: RM20.00 per day

Motorcycles

RM1 per entry

Valet Parking

Those who are in a rush or don’t want to go through the hassle of finding a parking space can park your car at the valet parking area.

You can find it at the drop-off area for Departures.

To use the facility, just stop your car in front of the payment counter and pass your car keys to the personnel manning it.

The rates for valet parking are:

Mondays to Fridays

  • First 2 Hours (or part thereof): RM15.00 per hour
  • Every Subsequent Hour (or part thereof): RM5.00 per hour
  • Maximum per Day – RM100.00

Saturdays, Sundays and Public Holidays

  • First Hour (or part thereof): RM15.00
  • Every Subsequent Hour (or part thereof): RM5.00
  • Maximum per Day: RM100.00

Contact Information

Phone Number
+60 (3) 8778 5000

Website
http://www.klia.com.my/index.php?m=airport&aid=2

Address
Terminal KLIA2,
KL International Airport,
Jalan KLIA 2/1, 64000 KLIA,
Sepang, Selangor, Malaysia.

GPS Coordinates

2.7439981, 101.6830337

Travel Blog Mentions

klia2's Departure Hall
klia2’s Departure Hall

Shopping at Kuala Lumpur Airport (klia2 Haul feat. MAC, Origins, Kiehl’s, etc.)

Around August 2016, Shayoni, a beauty blogger from Kolkata, India, found herself stuck at klia2 because of a 12 hours layover. What did she do? Shopping, of course! She bought cosmetics, facial care items, shampoo, body wash, facial wipes, face masks, chocolates and more. Read her blog post now if you are curious about the full list of items she bought.

How to Spend a Layover at KLIA2: The Plaza Premium Lounge

Kristin, a Southern Californian travel blogger, was at klia2 around June 2016. She was on a 12-hour layover before her next flight. At klia2, Kristin fell in love with Plaza Premium Lounge. Read her blog post. You will find the things that excited her the most when she was spending time there.

♥ Kuala Lumpur International Airport 2 (KLIA 2)

Connie Lam, a food and travel blogger from Petaling Jaya, Malaysia, got the chance to explore klia2 before her flight to Hatyai, Thailand. What made her blog post stands out is the amount of detail about klia2 that her photos portray. She even took pictures of the washroom as well as views from the Skybridge connecting the main terminal building and the satellite building. Connie’s blog post is the best you can have if you need more visuals to fully grasps what klia2 has to offer.

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Wayne Liew
Wayne fell in love with traveling and every aspect of it when he traveled to Singapore in 2013. He is a newbie when it comes to traveling and he loves chatting with other travelers to learn from their experiences. Are you a traveler? Let's connect!

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