klia2 Airport in Kuala Lumpur, Malaysia: The Complete Travel Guide

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klia2, the acronym for Kuala Lumpur International Airport 2, is the low cost carrier terminal for Kuala Lumpur International Airport (KLIA).

The terminal was built to replace the former Low Cost Carrier Terminal, also known as LCCT, to cater to the massive growth of low cost travel in the South East Asia region, primarily driven by AirAsia.

klia2 is the biggest purpose-built terminal dedicated to low-cost carriers, and it has the capacity to serve up to 45 million passengers a year. The entire building has a built-up area of 257,845 square meters with the following facilities:

68 departure gates
10 remote stands
80 aerobridges
Retail space covering 35,000 square meters to house a total of 220 retail outlets

The following major airlines operate at klia2:

AirAsia
AirAsia X
Cebu Pacific Airways
Jetstar Asia Airways
Tiger Airways
Zest Airways

klia2 stands out as an air terminal because of its large retail space that also serves as a shopping mall for air travelers as well as the locals staying in the area.

Attraction Type

Airport

History

klia2 was built to address the booming low cost air travel industry in Malaysia.

The terminal commenced operations on 2 May 2014 to replace Low Cost Carrier Terminal (LCCT), which ceased its operations on 9 May 2014.

Key Attractions

[email protected]

[email protected] is a complex adjacent to the klia2 terminal building. It houses a huge retail space, an 8-storey car park, an integrated transport hub as well as a capsule transit hotel.

At the retail space, you can find many restaurants as well as shops offering different goods and services. There is even a supermarket selling groceries and daily necessities. You can also find shops looking to help air travelers with services such as currency exchange, baggage wrapping, locker rental, pocket Wi-Fi device rental, SIM cards, and many more.

You will not have a problem looking for things to do while waiting for your next flight. You can either get some work done at one of the cafés, shop till you drop, or indulge in the delicious food offered by the restaurants here.

There is also an integrated transport hub at [email protected] that acts as a link between klia2 terminal building and transportation services like KLIA Ekspres, KLIA transit, coaches, taxis, rented vehicles and private vehicles.

Putrajaya Sightseeing Tour

Travelers who are on a long transit at klia2 can consider joining the Putrajaya Sightseeing Tour.

The entire tour takes around 3 hours, and participants will get to admire the administrative capital of Malaysia where many beautiful sights and buildings with majestic architecture reside.

Here is the list of attractions that you will get to visit during the tour:

Seri Wawasan Bridge
Putra Bridge
Darul Ehsan Palace
Putra Mosque
Perdana Putra (Prime Minister’s Office)
Putra Square
Persiaran Perdana
Seri Gemilang Bridge
Putrajaya International Convention Center
Tuanku Mizan Zainal Abidin Mosque
Palace of Justice
Perbadanan Putrajaya Complex
Seri Saujana Bridge
China-Malaysia Friendship Garden

There are two tour slots every day.

First Slot

Departure Time from klia2 to Putrajaya Sentral via a KLIA Transit Train: 9:42am to 10:22am
Departure Time of Tour Bus from Putrajaya Sentral: 11:00am

Second Slot

Departure Time from klia2 to Putrajaya Sentral via a KLIA Transit Train: 1:52pm to 2:22pm
Departure Time of Tour Bus from Putrajaya Sentral: 3:00pm

Ticket prices for tour participants departing from klia2 are as follow:

Adult: RM37.80
Child: RM17.40

If you are interested, you can inquire about it at the KLIA Ekspres and KLIA Transit ticket counter located at Level 2 of [email protected]

Plaza Premium Lounge

There are plenty of seating areas all over klia2. There are even an Internet lounge with free Wi-Fi connectivity and power plugs at each boarding pier (Pier J, K, L and P).

For those who want a more comfortable experience while waiting for your next flight, you can consider spending a few hours at Plaza Premium Lounge.

There are two of these lounges in klia2:

Level 2M of [email protected] (before Departure Gate)
Beside Gate L8 at Pier L, which is the International Departure area (after Departure Gate)

Nearby Hotels

Sama-Sama Express klia2

Capsule by Container Hotel

Tune Hotel klia2

Gallery

Getting There and Around

Other than serving its purpose as a retail space, [email protected] is also acting as a transportation hub.

You can find ticket counters together with the entrance to platforms for KLIA Ekspres and KLIA Transit trains at Level 2 of the [email protected] building.

At Level 1, you will find ticket counters and terminals for different modes of transportation. They include:

Metered taxis
Coupon taxis
Rental cars

All the above make klia2 a highly accessible airport despite its long distance from the heart of Kuala Lumpur.

By Train

You can take a train to klia2 by taking either a KLIA Ekspres or a KLIA Transit train from KL Sentral or KLIA.

You can also take the KLIA Transit train to klia2 if you are in the nearby the following areas:

Bandar Tasik Selatan
Putrajaya and Cyberjaya
Salak Tinggi

KLIA Ekspres

KLIA Ekspres is the fastest train service that runs from KL Sentral, the main transportation hub in the city center of Kuala Lumpur, to klia2. The trains depart every 15 minutes during peak hours.

The journey from KL Sentral to klia2, or vice versa, takes around 33 minutes. The train only makes a stop at KLIA before heading to KL Sentral.

A single trip ticket from KL Sentral to klia2, or vice versa costs RM55 for adults and RM25 for children aged between 2 to 12 years old. You can buy the ticket online through their website or at the counters located at the stations.

Taking the KLIA Ekspres train from KLIA to klia2, or vice versa, takes only 3 minutes. Train tickets for trips between KLIA and klia2 can only be purchased at either of the stations.

KLIA Transit

KLIA Transit is a slower version of KLIA Ekspres because it has more stops on its way to KL Sentral, the main transportation hub in Kuala Lumpur. It also departs less frequently (every 20 minutes) during peak hours as compared to KLIA Ekspres.

The journey from klia2 to KL Sentral, or vice versa, by taking a KLIA Transit train takes around 39 minutes. Along the journey, the train makes a stop at the following station:

KL Sentral
Bandar Tasik Selatan
Putrajaya and Cyberjaya
Salak Tinggi
KLIA
klia2

KLIA Transit trains also run between KLIA and klia2. The one-way journey between the two takes around 3 minutes.

One-way tickets to go from KL Sentral to klia2 via KLIA Transit costs the same as tickets for KLIA Ekspres. Adults need to pay RM55 for a ticket while the price of a child ticket is at RM25. You can buy tickets for KLIA Transit trains at the respective stations.

By Bus

There are buses connecting different parts of West Malaysia and Kuala Lumpur with klia2.

The following is a list of destinations, attractions and points of interests connected to klia2 by bus.

In Kuala Lumpur

KL Sentral
Terminal Bersepadu Selatan (Southern Integrated Terminal)
Puduraya Hotel

The journey from the destination above to klia2, or vice versa, takes around 1 hour and 15 minutes, depending on traffic conditions.

Most bus companies recommend passengers to take a bus 4 hours before their international flight’s departure time and 3 hours before their domestic flight’s departure time.

In Selangor

KLIA
1 Utama Shopping Center
Paradigm Mall
AEON Bukit Tinggi Shopping Center

The journey from the destination above to klia2, or vice versa, takes around 1 hour and 15 minutes, depending on traffic conditions.

Most bus companies recommend passengers to take a bus 4 hours before their international flight’s departure time and 3 hours before their domestic flight’s departure time.

In Pahang

Genting Highlands

In Perak

Amanjaya Bus Terminal in Ipoh
Taiping
Kuala Kangsar
Teluk Intan Bus Terminal
Jalan Lumut in Sitiawan
Bidor Bus Terminal
Medan Gopeng Bus Terminal in Gopeng

In Penang

Butterworth

In Negeri Sembilan

Nilai KTM Station

In Melaka

Melaka City
A Famosa
Melaka Sentral
Mahkota Medical Center

In Johor

Larkin Sentral Bus Terminal
Muar
Batu Pahat
Yong Peng
Ayer Itam
Skudai
Tun Aminah Bus Terminal

In Singapore

Golden Mile Tower

If you want to take a bus from klia2 to your destination, you need to first go to the Domestic and International Arrival Hall at Level 2, where you can find counters selling bus tickets.

After buying your tickets, you need to proceed to the Bus Terminal at Level 1.

The Bus Terminal hosts the following bus companies with buses running between klia2, different parts of Kuala Lumpur, and West Malaysia:

Aerobus

Buses operated by Aerobus has a red and yellow exterior.

Aerobus buses connect the following places with klia2:

KL Sentral
Awana Bus Terminal at Genting Highlands
Paradigm Mall
AEON Bukit Tinggi Shopping Center

You can buy Aerobus tickets online through their website or at their ticket counter.

Airport Coach

Buses under Airport Coach have a grey and green exterior.

They connect the following towns in West Malaysia with klia2:

Seremban
Muar
Batu Pahat

Airport Liner

Airport Liner buses have a grey and green exterior, and on both sides of the buses, you can spot the prominent, red “Airport Liner” text.

Buses under Airport Liner operate between klia2 and the following points of interest:

KLIA
Nilai KTM Station

Jetbus

Buses operated by Jetbus have a distinctive orange exterior.

They operate between klia2 and Terminal Bersepadu Selatan (TBS), also known as Southern Integrated Terminal in English. TBS is a transportation hub where travelers can take buses to towns and cities in the south of Kuala Lumpur.

SkyBus

SkyBus’ buses have a red and white exterior.

On a daily basis, they carry passengers from the following points of interest to klia2:

KL Sentral
1 Utama Shopping Center

You can buy SkyBus tickets online through their website or at their ticket counter.

Starmart Express

Buses belonging to Starmart Express has a pink and red exterior with the words “StarMart Express” clearly presented on both sides of their body.

The network of buses under Starmart Express operate between klia2 and the following destinations:

Amanjaya Bus Terminal in Ipoh
Kuala Kangsar Bus Terminal
Kamunting Raya Bus Station in Taiping
Penang Sentral / Butterworth Bus Terminal in Penang
Melaka Sentral in Melaka
Yong Peng Bus Terminal
Ayer Hitam Bus Terminal
Tun Aminah Bus Terminal in Skudai
Larkin Sentral in Johor Bahru
Singapore

Passengers can buy tickets for Starmart Express buses at their ticket counters, which operate at all the destinations listed above.

Star Shuttle

Star Shuttle’s buses come with a red and white exterior with a red star prominently displayed on both sides of the bus.

These buses connect klia2 with the following destinations:

Puduraya Hotel in Kuala Lumpur
Amanjaya Bus Terminal in Ipoh
Medan Gopeng Bus Terminal in Gopeng
Teluk Intan Bus Terminal
Jalan Lumut in Sitiawan
Bidor Bus Terminal

You can buy Star Shuttle’s bus tickets at their ticket counter.

Transnasional

Buses under Transnasional have a golden exterior with red “Transnasional” text displayed on both sides of their body.

They ferry customers between klia2 and the following spots in Melaka:

A-Famosa
Melaka Sentral
Mahkota Medical Center

You can buy tickets for Transnasional buses at their ticket counter.

Yoyo Bus

Yoyo Bus runs a fleet of double-decker buses with an orange, yellow and green exterior. These buses also have a huge “Yoyo! Express” text painted on both sides of their body, towards the rear of the vehicles.

These buses serve the routes between klia2 and the following destinations:

Amanjaya Bus Terminal in Ipoh
Tun Aminah Bus Terminal in Skudai
Yong Peng Bus Terminal

You can go to Yoyo Bus’ website to purchase its bus tickets. Alternatively, the bus company also has a ticket counter at all the bus terminals listed above, including klia2.

By Ride-hailing Services

Registering an account with GRAB or Uber after clicking on the links below gives you and kuaby RM10 worth of free rides.

GRAB, and Uber are the preferred ride-hailing services in Malaysia. You can use them to travel from the city center or anywhere in the Klang Valley to klia2.

If you have never used either of these services, here are the steps to register an account:

GRAB

Click on this link to register a GRAB account.
Download GRAB to your mobile phone from the Apple App Store or Google Play Store.
Open the app and follow the steps to sign in.
Select your pickup spot.
Search for “KLIA 2” and use it as your drop-off spot.
Click on “Book” and a driver will be on his or her way.

Uber

Click on this link to register an Uber account.
Download Uber to your mobile phone from the Apple App Store or Google Play Store.
Open the app and follow the steps to sign in.
Tap on the ‘Where to?’ field.
Set your pickup location by either searching for it or by moving the pin on the map.
Tap on the ‘Where to?’ field.
Search for ‘KLIA2’.
Tap on ‘KLIA2’ located in Selangor to set it as your destination.
Tap on ‘uberX’, followed by ‘REQUEST UBERX’, and a driver will be on his or her way.

Taking a ride from the city center of Kuala Lumpur to klia2 using either of these services will cost around RM80 to RM95, depending on distance and traffic conditions. These apps will show you the approximate fare before you confirm your request.

By Taxi

Taking a Taxi To klia2

Taxis in Kuala Lumpur welcome passengers who intend to go to the airport. All taxi drivers will know the direction to klia2, and they will drop passengers off at the Arrival Hall.

A ride from anywhere within Kuala Lumpur to klia2 costs around RM75 to RM120 depending on traffic conditions. This estimate excludes toll charges which may add another RM15 to the total. An additional 50% surcharge applies when the trip is happening past midnight.

It is a well-publicized fact that taxi drivers in Kuala Lumpur may sometimes quote exorbitant fares for travelers, citing poor traffic conditions, the long distance, rain or other excuses. Insist on paying according to the meter or at least a reasonable fixed fare.

Use a ride-hailing service if you cannot find a taxi driver who is willing to cooperate.

Taking a Taxi from klia2

To take a taxi at klia2, you need to first go to either the International and Domestic Arrival Hall at Level 2 to buy your tickets.

Once you have your ticket, head down to Level 1, where you will find the Taxi Terminal. Pass your ticket to the taxi usher, and he or she will guide you to the taxi assigned to you.

Things to Note

Airlines operating at klia2 open their check-in counters 3 hours prior to scheduled time of departure. The counters will close 1 hour before the scheduled time of departure.
You can avoid the queue at check-in counters and save time by using the self check-in kiosks offered by selected airlines.

Opening Hours

24 hours.

Admission Fees

Free

Facilities

Free Wi-Fi
Toilets
ATMs
Lockers
Money changers
Luggage storage
Baby care rooms
Prayer rooms
Clinic
First aid room
Disabled-friendly facilities
Wheelchairs
Baby Strollers
Public phone
Buggy service at car parks

Parking

Cars

Hourly Rates

First to Third Hour: RM4.00 per hour
Fourth to Fifth Hour: RM3.00 per hour
Sixth to Ninth Hour: RM3.00 per hour
Tenth Hour and Beyond: RM2.00 per hour

Maximum Per Day: RM46.00

Daily Rates

Day 1 to Day 3: RM46.00 per day
Day 4 Onwards: RM20.00 per day

Motorcycles

RM1 per entry

Valet Parking

For those who are in a rush or don’t want to go through the hassle of finding a parking space, you can park your car at the valet parking area.

Its location is at the drop-off area for Departures.

To use the facility, you can stop your car in front of the payment counter to pass your car keys to the personnel manning it.

The rates for valet parking are:

Mondays to Fridays

First 2 Hours (or part thereof): RM15.00 per hour
Every Subsequent Hour (or part thereof): RM5.00 per hour
Maximum per Day – RM100.00

Saturdays, Sundays and Public Holidays

First Hour (or part thereof): RM15.00
Every Subsequent Hour (or part thereof): RM5.00
Maximum per Day: RM100.00

Contact Information

Phone Number
+60 (3) 8778 5000
+60 (3) 8778 5540
+60 (3) 8778 5541
+60 (3) 8778 5542

Website
http ://www.klia.com.my/index.php?m=airport&aid=2

Address
Terminal KLIA2,
KL International Airport,
Jalan KLIA 2/1, 64000 KLIA,
Sepang, Selangor, Malaysia.

GPS Coordinates

2.7439981, 101.6830337

Travel Blog Mentions

Review

Among all the airports in the region, klia2 is definitely one of the best for air travelers to kill time. With [email protected], there are so many things to see, dine and shop that the wait for your next flight doesn’t have to be boring. Even though the location of the airport is far from the city center, it is still pretty connected to Kuala Lumpur and other parts of West Malaysia thanks to the buses and high-speed trains.

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Wayne Liew
Wayne fell in love with traveling and every aspect of it when he traveled to Singapore in 2013. He is a newbie when it comes to traveling and he loves chatting with other travelers to learn from their experiences. Are you a traveler? Let's connect!

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